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Tips When Looking For A Towing Company

Posted on 27 June 2018 by admin (0)

Towing Company Tips To RememberEvery motorist dreads the moment when their car or truck malfunctions and they have to call out for assistance. As a result, it is highly advisable for every driver to have an efficient and reliable towing company on their contact list. Not in case the sudden need for one arises, but rather when. Yes it’s inevitable.

However, it is not advisable to use the services of just any towing company you come across without vetting their reliability, safety record, and professionalism. Hence, here are essential tips that should assist you in making the right choice of a towing service.

  •    Get Your Potential Candidates From Trusted Sources

The logical method is to jump on the internet and search for towing companies in your area, but it is much harder to get first-hand reviews from people who have used their services.

As a result, it is advisable to first ask your close friends and relatives to suggest good towing companies they have used in the past. If you do not have friends and relatives that live in the geographic area you can ask then your next best option is your motor insurance policy provider.

Vehicle insurance companies, often keep a list of credible tow companies they use to tow their client’s vehicles after they are done investigating accident scenes to verify the validity of the insurance claims.

As a rule of thumb, make sure you aquire at least five potential companies to vet.

  •    Confirm Their Reliability

Reliability comes down to two factors.

The first factor is whether they operate 24/7 365 days a year. It would be a tragic experience to call a towing service, and they tell you they are not open today or they have closed for the night yet your car has broken down in the middle of nowhere.

The second factor is how far (from their dispatching office) they are willing to come to your aid. When choosing a towing company, it is paramount to ensure they are ready to go the extra mile for you just in case you need them to assist when you are farther away from their primary area of operation.  

Alternatively, you should choose a company that has branches in different towns and cities to provide comprehensive coverage of wherever you might want your vehicle transported to.  If the need arises when you are in a different city; it would be time and cost efficient, to get towed by a local representative of your towing company as opposed to waiting for a dispatch from the central office.

  •    Check To See If They Provide Additional Services

Sometimes, when a vehicle breaks down, you do not need to have it towed. Instead, it could be a minor issue such as a dead battery, a tire puncture and you don’t have a spare or even running out fuel.

Instead of having the car towed to a garage for a tire change or a nearby gas station to refuel, you can have the towing company bring the spare tire, an extra can of gas,  or come and boost your battery for a smaller fee than having it towed.

Ensuring the company provides such extra services could save you time and towing fees.

  •    What Kind Of Towing Do they Use And The Costs Involved

The mode of hauling employed by the towing company is also essential to consider. For instance, in the event of an accident, it is preferable to have the vehicle lifted with a crane and placed on a flat-bed as opposed to dragging it away since it could lead to more damage especially on the undercarriage of the car.

Additionally, the cost of towing should be a key consideration. Irrespective of the mode of towing you opt for, the towing charges usually get calculated as a fixed amount per mile. However, the rates for a flatbed are a bit higher than using a utility vehicle.

Hence, ensure the company you settle for has both towing options for cost efficiency, and their rates are competitive in comparison to other companies in the area.

  •    A Final Piece Of Advice

After confirming all of the above factors, it is essential to ensure the company you use is licensed and insured by the relevant authorities. Furthermore, before signing on the dotted line, ensure you read through the contract and understand the implications of agreeing to it. Don’t sign the contract if you do not agree to the terms, or the company fails to provide proof of insurance and license.