Hiring the Right Tow Truck after a Car Breakdown or Accident

Posted on 02 June 2018 (0)

What happens after your car breaks down or you’ve been involved in an accident while heading to that important meeting or event? The next thing that comes in your mind is trying to figure out how you can get back on the road as soon as possible, right? In such cases, you’re likely not to have much of a choice on the towing service that comes to help.

Cases where more than one vehicle is involved in an accident usually involve fire departments, legal authorities, and other emergency services. However, when it comes to scenarios where it’s only your car that’s been involved in an accident, has engine trouble, slide-offs, or breaks down, you want to hire a reliable towing service such as Guru’s Towing in Phoenix AZ, that will provide you with the support you need to have a less stressful experience. Truth be told, you never get to decide when your car will break down. Accidents or car breakdowns can happen any time. Here’s how you can get the most from your towing service buck before you contact a towing company.

Research the Reputation of the Towing Company

No matter the professional service you’re looking for, reputation is one of the most important factors to consider. It’s crucial that you find a towing service you can trust. Remember you’re stranded on the road and you need all the support and help you can get. It’s, therefore, a good idea to always keep the contact information of a reputable towing company in your car. No one knows when they might need a tow truck.

When researching on different towing companies, be sure to ask for details on pricing and the type of services offered. Find out if the towing service accepts credit cards. Check reviews and see what previous clients have said about the company’s service. Asking for a list of references can also help you know what to expect. Once you’ve found a professional towing company that has a good reputation, keep their number in your vehicle just in case you need it.

Don’t Blindly Give in or Trust a Towing Company that Just Shows Up

Understand that there are tow trucks that are always waiting to scam on unsuspecting car owners. As mentioned, after a car accident or collision, you’re likely not to have much choice on the company that tows your vehicle, especially if the tow truck has been dispatched by emergency services. However, when having engine trouble and your car can’t move or involved in a slide-off, don’t blindly trust anyone who shows up from nowhere and offers to tow your vehicle.

A reputable towing company will have its transportation ID number displayed on their truck and won’t show up in an unmarked vehicle. Be wary of any truck that wants to help yet you didn’t call them. You want to work with a licensed and insured towing company for your safety and protection should anything go wrong.

Snap a Picture of your Vehicle

Snapping a picture of your vehicle isn’t just another way of having fun at this time. You want to capture your vehicle’s condition before it’s towed to your auto shop or preferred destination. This documentation will help you determine if there were any unexplained damages as your car was being towed to your destination.

Don’t be in a Hurry to Sign the Paperwork

You must be careful when signing the paperwork. First, ensure you’ve read through the document and are fully aware and in agreement with everything written in it. When signing, ensure your signature is positioned right below or nearby the agreed amount. You don’t want any changes to be made on the dollar amount without your knowledge, do you?

Finally, it’s important that you get a copy of the receipt once your vehicle has been safely towed away and the work is completed. The receipt will help you know whether or not you’ve been billed the agreed-upon charges.

Tips When Looking For A Towing Company

Posted on 27 June 2018 (0)

Towing Company Tips To RememberEvery motorist dreads the moment when their car or truck malfunctions and they have to call out for assistance. As a result, it is highly advisable for every driver to have an efficient and reliable towing company on their contact list. Not in case the sudden need for one arises, but rather when. Yes it’s inevitable.

However, it is not advisable to use the services of just any towing company you come across without vetting their reliability, safety record, and professionalism. Hence, here are essential tips that should assist you in making the right choice of a towing service.

  •    Get Your Potential Candidates From Trusted Sources

The logical method is to jump on the internet and search for towing companies in your area, but it is much harder to get first-hand reviews from people who have used their services.

As a result, it is advisable to first ask your close friends and relatives to suggest good towing companies they have used in the past. If you do not have friends and relatives that live in the geographic area you can ask then your next best option is your motor insurance policy provider.

Vehicle insurance companies, often keep a list of credible tow companies they use to tow their client’s vehicles after they are done investigating accident scenes to verify the validity of the insurance claims.

As a rule of thumb, make sure you aquire at least five potential companies to vet.

  •    Confirm Their Reliability

Reliability comes down to two factors.

The first factor is whether they operate 24/7 365 days a year. It would be a tragic experience to call a towing service, and they tell you they are not open today or they have closed for the night yet your car has broken down in the middle of nowhere.

The second factor is how far (from their dispatching office) they are willing to come to your aid. When choosing a towing company, it is paramount to ensure they are ready to go the extra mile for you just in case you need them to assist when you are farther away from their primary area of operation.  

Alternatively, you should choose a company that has branches in different towns and cities to provide comprehensive coverage of wherever you might want your vehicle transported to.  If the need arises when you are in a different city; it would be time and cost efficient, to get towed by a local representative of your towing company as opposed to waiting for a dispatch from the central office.

  •    Check To See If They Provide Additional Services

Sometimes, when a vehicle breaks down, you do not need to have it towed. Instead, it could be a minor issue such as a dead battery, a tire puncture and you don’t have a spare or even running out fuel.

Instead of having the car towed to a garage for a tire change or a nearby gas station to refuel, you can have the towing company bring the spare tire, an extra can of gas,  or come and boost your battery for a smaller fee than having it towed.

Ensuring the company provides such extra services could save you time and towing fees.

  •    What Kind Of Towing Do they Use And The Costs Involved

The mode of hauling employed by the towing company is also essential to consider. For instance, in the event of an accident, it is preferable to have the vehicle lifted with a crane and placed on a flat-bed as opposed to dragging it away since it could lead to more damage especially on the undercarriage of the car.

Additionally, the cost of towing should be a key consideration. Irrespective of the mode of towing you opt for, the towing charges usually get calculated as a fixed amount per mile. However, the rates for a flatbed are a bit higher than using a utility vehicle.

Hence, ensure the company you settle for has both towing options for cost efficiency, and their rates are competitive in comparison to other companies in the area.

  •    A Final Piece Of Advice

After confirming all of the above factors, it is essential to ensure the company you use is licensed and insured by the relevant authorities. Furthermore, before signing on the dotted line, ensure you read through the contract and understand the implications of agreeing to it. Don’t sign the contract if you do not agree to the terms, or the company fails to provide proof of insurance and license.